Yes, online booking is available for all open car parks. 

All parking rate information can be found under Parking.

• Step 1: Visit https://booking.rdu.com/. 
• Step 2: Enter your dates and times of arrival and exit. 
• Step 3: Click on the “Search” button. 
• Step 4: The system will display a list of available facilities and prices for your booking time frame. Select “Book” to choose your preferred location.
• Step 5: Check that the dates and times shown in your cart on the right side of the page are correct. If any of the information is not correct, click the “Edit” button.
• Step 6: Enter your Email address and select “Checkout Now”. You may select Guest checkout if you do not wish to create an account with ParkRDU.com.
• Step 7: You will receive a 6-digit verification code in the email you entered to proceed to checkout. Please enter the 6-digit code to Login. 
• Step 8: Complete and confirm the “Personal Details” section. Note that you can save your personal details for future bookings.  
• Step 9: Please ensure that the license plate details you enter are those of the vehicle you will park. If you change the vehicle or license plate number, please edit your booking by visiting https://booking.rdu.com/ and selecting “manage my booking”. 
• Step 10: Click on the “Terms and Conditions” link and carefully read the document presented. Confirm that you have read the Terms and Conditions and that you agree to be bound by them by clicking on the box for “I have read and accept the Terms and Conditions.”  
• Step 11: Confirm you would like to receive the latest offers and updates from RDU Airport. De-select to opt out. 
• Step 12: Select continue to proceed to the payment details page. 
• Step 13: Complete the payment details section and select complete payment to reserve parking.
• Step 14: Check the email address you used for your reservation for your reservation confirmation and QR code needed to enter the parking facility. If you do not receive a confirmation email or QR code, please call the parking office at (919) 840-2140. 
• Step 15: Please keep your QR code handy, you will need it to access the parking facility.

VISA, MasterCard, American Express or Discover.  

Yes, you may use a debit card to pay for your online booking if it has the Visa or MasterCard logo and can be used as a credit card. 

You will need to go into your account to amend your reservation. However, you will need to wait one hour from making the reservation to amend the reservation. 

Please contact the Parking Office at (919) 840-2140 to assist you.  

Yes, you may use the same card for multiple bookings, provided none of the booking periods overlap.  

Multi-step user authentication is an extra layer of security enabled to protect your private information. 

Your credit card will be charged at the time of booking. 

On completion of the online booking process, you will receive a parking confirmation email at the email address you provided that includes your QR code.   

If you completed the online process successfully but did not receive an email confirmation, please ensure that your email provider is not blocking the email or classifying it as spam.  

If you still have not received any email, please call the Parking office at (919) 840-2140. 

If you completed the online process successfully but did not receive a parking confirmation email with your QR code, please ensure that your email provider is not blocking the email or classifying it as spam.  

If you still have not received any email, please call the Parking office at (919) 840-2140. 

You may only use the ParkRDU parking facility specified in your online booking. 

When you book online for any facility, there is not a specific space reserved for you, however, there will always be a space available for you in the facility you booked. 

Please bring your printed Booking Confirmation with the QR code, or have your QR code available on any mobile device.   

Be sure to drive the vehicle with the license plate number you provide with your booking. 

At all parking facility entries: If, upon your arrival at your pre-booked parking facility entrance, the barrier does not rise after presenting your QR code:  

• DO NOT PRESS THE BUTTON FOR A TICKET.  

Insert the same credit card used to make the original booking into the card slot in the entry device. The barrier will then rise. Drive into the parking facility and follow the signs to the parking zones.  

If you continue to have issues gaining access to the facility, press the intercom button on the parking device for assistance. 

At the parking facility exits: If, the barrier gate does not automatically open, scan your booking confirmation QR code using the Barcode/QR code reader on the exit device. If the gate does not open, insert the same credit card used to make the online booking into the card slot at the exit gate. If the barrier does not open, press the intercom buttom on the parking device for assistance.

If you touched the white ticket button upon entry to the parking facility, a ticket would have been be issued, and the system will assume that you do not have a pre-booked reservation. Upon your return to RDU, proceed to the exit plaza and depress the intercom button on the exit kiosk for assistance.

Your online booking will still be charged to your credit card account. Questions about your payment can be made in writing to: Parking Department – Refund Request, Raleigh-Durham International Airport, P.O. Box 80001 RDU Airport, NC 27623 or via email to parkrdu.refundrequest@rdu.com with the following detail enclosed:

• Booking reference number
• Parking facility name
• Arrival date and time
• Departure date and time
• Fee charged
• Vehicle license plate number used to make the booking
• Vehicle license plate number of parked vehicle if different from plate number entered during booking.
• Daytime telephone number

You will still be able to enter the parking facility you booked if you have a different vehicle or different license plate from the one you designated in your booking.   

If you are outside the 24 hour window of your reserved time, you should update your license plate number by going to ‘Manage My Booking’ at parkrdu.com. 

If you are inside the 24 hour window, you only need the QR code from your booking confirmation. 

The system will recognize your online booking up to two hours in advance of your expected time of arrival and up to two hours following your expected time of arrival. 

For example, if you booked to arrive at 10 a.m., the system will recognize your booking and allow you to enter the parking lot at any time between 8 a.m. and 12 p.m. on the pre-booked arrival day. 

You may contact the Parking office at (919) 840-2140 or email ParkRDU.RefundRequest@rdu.com and request a refund.

Simply insert your credit card into the machine when you exit any parking facility and it will automatically calculate the balance due, and you will be charged accordingly. 

You may cancel for any reason and obtain a refund at any time before the start of your booking. By logging into your account and selecting the relevant options.     

You can change or modify your booking at any time online outside of the 24-hour window without penalty. By logging into your account and selecting the relevant options. You may contact the Parking office to request a refund for any unused portion of your original booking. Refunds are only made to the credit card used for the original booking transaction.    

In the event of an airline flight cancellation or delay, prior to 24-hours in advance of your booking period that affects your day of departure, you can modify your original booking with no penalty.  

If you do not have an online account or you have been unable to successfully cancel your booking via your online account, you may cancel by emailing ParkRDU.RefundRequest@rdu.com and providing your full name, address and booking confirmation number, or by calling the parking office at (919) 840-2140 any time before the start of the booking period.  

No, however, handicapped parking is available for holders of valid permits or license plates in all our parking facilities.  Handicapped parking cannot be reserved.

Yes, it is possible to change or cancel a booking up to 24 hours before the start of your booking arrival time. To do so, visit the “Manage My Booking” section at https://booking.rdu.com/. 

You will need the booking reference number from your booking confirmation and the email address you provided during the booking process to access your booking information. You can change or cancel your booking any time before the start of your parking entry date and time.  

If you decide to extend your online booking, this will be treated as a new booking. The prices charged for the new booking will be based on spaces and products available at that point and may not include the same prices as offered when the initial booking was made. 

The system will accept online bookings until 24-hours prior to the expected time of arrival. 

You may book your parking as early as six (6) months in advance and as late as 24 hours in advance of your planned arrival date/time. 

No, parking can only be booked for four hours or longer.   

This ensures the best prices, variety of products, limits changes and uncertainty for our customers. 

Email: rduparking@rdu.com or write to: Parking Department, Raleigh-Durham International Airport, P.O. Box 80001, RDU Airport, NC 27623.  Please include the details of your concerns/request. Make sure to enclose all the relevant details including: 

• Your name 
• Booking reference number
• Parking facility name 
• Arrival date and time
• Departure date and time
• Fee charged 
• Vehicle license plate number used to make the booking
• Vehicle license plate number of parked vehicle (if different from plate entered during booking)
• Daytime telephone number  

You may also call the Parking office at (919) 840-2140. 

The minimum stay that can be booked online is four (4) hours. Please note, bookings within 24 hours of arrival are not allowed.

The maximum stay in all our parking facilities is sixty (60) days without prior notification to the Parking Department.  

If you need to park for a longer period, please contact the Parking Department by emailing rduparking@rdu.com or by calling the Parking office at (919) 840-2140; Monday thru Friday, from 9 a.m. to 5 p.m. 

You can go to Manage My Booking on the ParkRDU.com, log in, and change your booking until 24 hours before the start of the booking period. 

There is no fee for changing or canceling your booking prior to 24 hours of your scheduled arrival time. 

Get the best online price by pre-booking your parking well in advance of your parking facility entry date. Demand is high for our lowest priced offers, and they sell out quickly so the lowest price offered on one day may vary from what you see on a different day.

No booking fees apply. 

No, there are no taxes applied for parking at Raleigh-Durham International Airport. 

The foreign exchange rate charged to your credit card is applied at the time you make your online booking. This exchange rate is set by your credit card company. The Authority receives payment for your online booking only in U.S. dollars.  Should you subsequently change your booking or otherwise become eligible for a refund for all or part of the pre-booking payment, the Authority will refund the appropriate U.S. dollar amount to your card account. The foreign exchange rate on any such refund will be set by your card company. The Authority does not accept responsibility for the effects, positive or negative, of any fluctuations in foreign exchange rates.  

Questions about your payment should be made in writing to: Parking Department, Raleigh-Durham International Airport, P.O. Box 80001, RDU Airport, NC 27623, or via email to rduparking@rdu.com with the following detail enclosed:  

• Booking reference number
• Parking facility name
• Arrival date and time
• Departure date and time
•  Fee charged
• Vehicle license plate number used to make the booking
• Vehicle license plate number of parked vehicle (if different from plate entered during booking)
• Daytime telephone number 

Your booking reference number is only required if you want to review, change, or cancel your booking online before you travel. It is not required to enter or exit the parking areas. 

Read the ParkRDU Terms and Conditions here.