ParkRDU has two (2) terminal parking products between Terminals 1 and 2, and two (2) remote car parks located near the North and South airport entrances. Find maps and directions to parking lots and other facilities here.
There are four (4) parking options available at RDU.
- Park Premier is on the ground floor in the parking garage between Terminals 1 and 2. Premier provides covered parking within a short walking distance to both Terminals.
- Park Central is the parking facility between Terminals 1 and 2. Central may also be used for meeting or accompanying passengers inside the terminals, or for other short visits.
- NOTE: Visits under fifteen (15) minutes are free.
- Park Economy 3 offers an economical long-term option that is just a short shuttle ride to the terminals.
- Park Economy 4 offers an economical long-term option that is just a short shuttle ride to the terminals.
Yes, our complimentary Cell Phone Lot is located at the main Airport Authority building at 1000 Trade Drive, Morrisville, NC 27560. Learn more about RDU’s Cell Phone Lot or watch this video for more information.
Follow the roadway signs to Terminal Parking. At the Terminal Parking entry plaza, signs at each entry lane indicate the parking product and associated rates.
If you enter a car park in error, exit the parking facility and follow the roadway signs for “Return to Parking” to re-enter the appropriate car park.
If you booked your parking online, you are guaranteed entry into the appropriate parking facility.
If you have not booked online and the Park Central car park is full, you have the option of parking in the Park Premier car park located in the main parking garage; Premier rates will apply.
You may also follow the roadway signage to one of the available Park Economy parking facilities. Booking online in advance is the best way to ensure you can enter the parking product you booked.
If you booked your parking online, you are guaranteed entry into the appropriate parking facility.
If you have not booked online and the Park Premier car park is full, you have the option of parking in the Park Central car park located in the main parking garage; Central rates will apply.
You may also follow the roadway signage to one of the available Park Economy parking facilities. Booking online in advance is the best way to ensure you can enter the parking product you booked.
Travel time from the Park Central or Park Premier parking facilities to the Park Economy 3 car park is approximately five minutes; and travel time to the Park Economy 4 car park is approximately seven minutes.
Find maps and directions to RDU’s parking facilities or watch this video for more information.
Handicapped parking spaces are provided in the Park Premier facility and on all floors of our Park Central parking garage in close proximity to the elevators.
Additionally, our Park Economy parking facilities offer handicapped parking spaces located next to the bus shelters.
The Airport Authority does not provide a discount for handicapped parking spaces.
Please call the Parking office at (919) 840-2140 or email: ParkRDU.RefundRequest@rdu.com.
Please be ready to provide the details of which car park or product you used, when you entered and exited the car park, your license plate number, and any back-up documentation you may have, such as parking tickets, receipts or online booking information.
Before leaving your vehicle, you must ensure that it is locked, and its contents are secured. Read the ParkRDU Terms and Conditions for more information.
Yes, you may appeal a parking ticket received at the Raleigh-Durham International Airport. This appeal process is for RDU Ordinance violations only and does not apply to North Carolina General Statutes citations issued by RDU Police.
If you wish to appeal fees, charges, or penalties assessed for Ordinance violations, you must submit a clear and complete written statement describing your situation. Mail your statement and any supporting evidence within five (5) days from the date of issuance to the Airport Authority Appeals Officer, Post Office Box 80001, RDU Airport, NC 27623-0001; or submit by email to appeals.officer@rdu.com.
Proceed to the parking exit plaza and pull into a lane. The revenue control system will read your vehicle’s license plate and display an “Outstanding Balance.”
If a parking fee does not display, press and hold the intercom button on the exit kiosk for assistance.
RDU provides shuttle service from all its Park Economy and Park Express facilities to both terminal buildings.
If you are traveling from Terminal 1 to Terminal 2, look for the Park Economy 3 lot shuttle.
If you are traveling from Terminal 2 to Terminal 1 look for the Park Economy 4 and Park Express shuttles.
Customers may also walk between the two terminal buildings via the covered garage atrium.
The Park Economy 3 lot shuttle operates 24 hours a day, seven (7) days a week. This bus service operates on an 11-minute frequency.
The Park Economy 4 lot shuttle operates 24 hours a day, seven (7) days a week. This bus service operates on an 11-minute frequency.
The Park Economy 3 shuttle takes approximately 7 minutes to arrive at Terminal 1 and 10 minutes for Terminal 2.
Shuttle buses run approximately every 11 minutes.
The Park Economy 4 shuttle takes approximately 5 minutes to arrive Terminal 2 and 10 minutes for Terminal 1.
Shuttle buses run approximately every 11 minutes. All shuttles stop at both terminals during their routes.
No. However, the bus shelters are covered.
Yes, you can park your motorcycle in any marked parking stall. All current parking rates apply to motorcycle parking.
No, there is no area allocated for secured bicycle parking or storage.
The Authority has vehicle size restrictions based on the physical limitations of the Park Premier and Park Central facilities.
The Park Premier facility accepts small cars and light vehicles up to nine (9) feet in height and no longer than twenty (20) feet in length.
The Park Central facility accepts small cars and light vehicles up to seven and a half (7 ½) feet in height and no longer than twenty (20) feet in length.
Oversize vehicle parking is available in the Authority’s Park Economy facilities.
Please contact the Parking Office at (919) 840-2140 or email rduparking@rdu.com if you wish to make special arrangements to park a larger vehicle. Extra-large vehicles must be parked in the Park Economy car parks if spaces are available.
Debit cards are accepted by all automated pay stations and automated exit lanes, provided they can be used as a credit card (Visa or MasterCard logo).
Contactless payment is accepted at all parking payment devices. Customers may use mobile devices or credit/debit cards with NFC capabilities to affect payment. Apple Wallet and Samsung Pay can only be used with NFC payment transactions.
No.
You may park in Park Central or Park Premier to pick up and drop off passengers in the terminals. Stays less than 15 minutes after entry are free; prevailing parking rates take affect after that grace period has expired.
No, the Authority does not currently have dedicated charging facilities for electric vehicles.
The Parking Department provides courtesy jump starts for our customers, if staff is available.
For assistance, you may use an intercom on any of the automated pay stations, or any of the blue assistance phones located throughout the parking garage, or by calling (919) 840-2140.
If paying at one of the Pay-On-Foot kiosks on the way to the parking garage, please select the Receipt button when prompted and one will be issued to you at the end of the transaction.
If paying at one of the automated exit gates, a receipt for your transaction is automatically generated by the exit reader when you remove your card.
You may also request a receipt by contacting the Parking office using the exit kiosk, just press and hold the intercom call button.
If you already exited one of the parking facilities and need a receipt, please contact the Parking office at (919) 840-2140 or RDU.Receipt.Requests@rdu.com.
Please email rduparking@rdu.com or call the Parking office at (919)840-2140.
Email inquiries are processed during normal business hours – Monday to Friday 8 a.m. to 5 p.m.
You can provide feedback online, by writing to the Parking Department at Raleigh-Durham International Airport, P.O. Box 80001, RDU Airport, NC 27623, or via email to rduparking@rdu.com. You may also call the Parking office at (919) 840-2140.
We recommend that customers take a picture of the level and row signage that you parked your vehicle on.
If you’re having trouble finding your car, Parking will assist our customers with locating their vehicles if staff are available.
For assistance, you may use an intercom on any of the automated pay stations, or any of the blue assistance phones located throughout the parking garage, or by calling (919) 840-2140 and selecting option 6.